Popeyes Louisiana Kitchen

About

Fast Food, Chicken Wings

Price Range : Under $10 ($)

  • star
    Yelp rating
    3 stars

Location

Adress: 621 Canal St, New Orleans, LA 70130

Phone: (504) 569-1005

Work Hours

Mon 10:00 am-10:00 pm
Tue 10:00 am-10:00 pm
Wed 10:00 am-10:00 pm
Thu 10:00 am-10:00 pm
Fri 10:00 am-1:00 am
Sat 10:00 am-1:00 am
Sun 10:00 am-10:00 pm

Business info

  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    No
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Lunch
  • local_parking
    Parking
    Street
  • directions_bike
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Average
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    No
  • wifi
    Wi-Fi
    No
  • tv
    Has TV
    No
  • turned_in_not
    Drive-Thru
    No
  • fastfood
    Caters
    No

Reviews

  • S T.

    star star star star star_border 7 June 2026

    Been to this location a few times . .  Chicken always hot and crispy .  This time my spouse ordered a chicken sandwich . The chicken sandwich was hot and juicy ! However it did take a while to get it . The employees pulling the orders looked like they were annoyed .
    However, I love the counter for condiments, napkins, forks etc. the employees smiled the whole time even when it got busy .
    One time a homeless person came in and started to look through the garbage . He didn't get far though, because the manager shuffled him out pretty quick . There aren't any people hanging around the outside .
    I felt safe in this restaurant !
    Thanks Popeye's .

  • Kevin L.

    star star_border star_border star_border star_border 4 June 2026

    I love popeyes, but its kind of weird to see some employees to start eating in front of you while you order.

    I mean they were licking their fingers and didnt wash their hands after.

  • Christopher L.

    star star star_border star_border star_border 27 May 2026

    Like many of the other reviews have said, the staff at this particular location doesn't understand that the customer always comes first. I live nearby, so I eat here a couple times a month. The staff can sometimes be very nice and friendly, but that's more to do with dumb luck and good timing. Show up on the wrong day like I often do and you'll get served a plate of attitude with a large side of rudeness. They were out of mild tenders when it was my turn to order.  And, I guess she didn't feel like being questioned by me, as to how long until the next batch of tenders would be ready. Bc she mumbled something under her breath, which I couldn't hear. So I said, "What? I didn't catch that." Then she snapped at me, "I said 5 minutes!"  I looked at her, thought about how no fried chicken is worth being snapped at just bc she's having a bad day. So, I told her never mind and left. I've been back twice since that day. The ordering and paying is setup a little differently than anywhere else. But it's ok once you let go and move with the flow.

    DO NOT USE THE RESTROOMS bc every homeless person in the city uses them and nobody cleans them until closing time.

    The only remaining issue are the dining room chairs, which are THE WORST!!  Cheap with hollow metal legs on a stone tile floor. It'd be kind of ok IF people picked up their chair to pull it out and sit on. But, EVERYONE drags them which makes a god awful sound. I leave there with a migraine almost every time. Solution: tiny round pads that stick to the bottom of each chair leg. OR ALL NEW CHAIRS made of wood instead of hollow metal. Until then, get your food to go.

  • David L.

    star star_border star_border star_border star_border 24 May 2026

    I heard that Popeyes here is different and better than in CA so I figured I'd have to make a stop. I was thoroughly disappointed. The spicy wasn't spicy at all and it wasn't as flavorful as Popeyes in CA.

    I came here at about 12:15pm and there were about 8 parties ahead in line. Right when I came into the line the lady customer that was front of me kept complaining non stop about how long the line is and why it's taking so long. She was just talking out loud saying she's on her break etc. She also said she used to work here. How do you not expect a wait when the location is on a busy street, at the lunch peak time and when you used to work here? Ridiculous. It seemed like some of the staff knew her as a regular since she had asked her if she wanted a strawberry drink while she was waiting.

    Since I had plenty of time waiting patiently (about 15 min), I already knew what I wanted before I got to the order station which is how it should be. The lady asked what I wanted to order and I said 8 pieces half spicy Half mild. I see that they have two separate bins of chicken, one for spicy and one for mild. When I saw that the lady got 5 mild and was reaching for a 6th piece, I said again to the lady, half spicy half mild. She turned around with a fit and started grabbing the extra mild chickens she had grabbed for my box and started putting it back into the mild container really hard and did the same when grabbing the spicy chicken pieces. What a child like attitude! It's not my fault you didn't hear clearly when I said initially placed my order. I'm sorry I didn't say "half half" In your terminology (found this out when paying for the order) since this is my first time here. That lady need better service etiquette especially when this location caters to many tourists. I didn't generalize it to the rest of the staff because the cashier and the lady that bagged my chicken to go was pleasant to deal with.

  • Ann S.

    star star star star star 18 May 2026

    During my NOLA vacation, I enjoyed eating at this popeye's location. I tried their fried chickens, sides & mardi gras king pie. Everything I ordered was fresh, hot, crispy and well seasoned. I enjoyed all the foods here & so did my family. Staff was also very friendly as well.

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